RCS vs SMS: Which One Should Your Business Use

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2026-07-08 08:05:36 - Translate

Two businesses can both claim they're "messaging their customers" and mean completely different things by it. One is sending plain grey-bubble texts with no branding and a link the customer has to tap and load separately. The other is sending a verified, branded message with images, buttons, and actions the customer can complete without ever leaving the conversation. Both count as messaging....

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