Incident Response for Event Transportation: Breakdowns, Reroutes, Crowd Surges, and Escalations
Executive Summary At large events, event transportation management incidents are not a matter of if. They are a matter of when. A vehicle breaks down mid-route during peak egress. A road closure makes a planned route unusable with five vehicles already on it. A session ends early, and thousands of people converge on two pickup zones at once. A situation escalates beyond the dispatcher's...
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