Our recent trip to Puerto Rico was made even more memorable by the outstanding care we experienced at the Frontier Airlines San Juan Office. My family was welcomed with friendly smiles, prompt service, and a sincere desire to make our trip stress-free and pleasurable as soon as we entered the office.
Our schedule had a few last-minute alterations, but the personnel managed everything with professionalism and efficiency. Our flight was easily rescheduled after they listened to our worries and provided us with clear options. Our greatest impression was of how welcoming and accommodating everyone was, particularly to my younger siblings and aging parents. The representatives made sure that our preferred seating arrangements were respected and even set up wheelchair assistance, which significantly improved our trip.
We also received useful advice from the Frontier Airlines office in San Juan on luggage policies, boarding schedules, and local airport processes, which offered us peace of mind all along the way. The personal attention and care we received was really appreciated by my family; it made us feel like valued guests rather than merely travelers.